Qwik Valve :: Customer Care

Qwik Valve offers several different shipping methods to meet your delivery needs. We calculate our shipping cost for each shipping method based on the weight of the items you order.

We summarize your shipping and handling at checkout and all U.S. packages can be tracked via our carriers' websites. We also deliver our products outside the US.

Return & Refund Policy:ý

Unlike most of our competition, Qwik Valve offers a 30-day money back guarantee on your purchase!

It is easy to exchange or get a refund! If the size of the item doesn't fit and you need to exchange it, or if you are not satisfied with our product and you want to get a refund, please pack the item you want to exchange or return carefully to avoid any damage during transportation and send it back to:

Qwik Valve - Customer Service
353 West 48th St
#311
New York, NY 10036

Please enclose your sales receipt and indicate whether you would like to exchange the product or obtain a refund on the receipt. If it's an exchange, please includes the product # which you need in return. If you are not sure about the size, please let me know your engine make and model so that we can help.

* Exchanges and refunds are accepted with in 30 days from the purchasing date. Thank you!- Qwik Valve

Limited Warranty

We offers a LIFE TIME WARRANTY on its product, against faulty workmanship and/or material to the original purchaser (with proof of purchase). For any defective product, We will replace the product at no charge. We will also indemnify any consequential damages to the engine/vehicle which are directly caused by the defective product. This warranty does not cover any damages due to misuse, abuse, negligence or accident. This warranty is valid only in the United States and Canada.

Our Privacy Policy

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.